Salesforce delivery for government and regulated industries
Seers Digital builds, integrates and supports Salesforce for agencies that cannot afford to get it wrong. Australian delivery, security cleared people, and a team that knows how Salesforce has to sit alongside the Microsoft estate you already run.
What we do with Salesforce
Seers Digital has spent over a decade delivering case management, citizen facing portals and back office systems for justice, policing, transport, legal, financial services and healthcare organisations. That work is the same shape whatever the badge on the platform: regulated process, sensitive data, real consequences when it fails.
Most agencies do not run a single platform. They run Salesforce alongside Microsoft 365, Dynamics 365, Azure and line of business systems that predate all of it. Seers works across that boundary rather than pretending it does not exist, so integration, identity and data ownership are decided deliberately instead of discovered late.
Every engagement is delivered from Australia by cleared personnel, under an ISO/IEC 27001:2022 certified management system, with data residency and auditability treated as design constraints and not afterthoughts.
Where we help
Implementation and rollout
Sales Cloud, Service Cloud and Salesforce Platform builds, from discovery and solution design through to configuration, migration and go live.
Public sector case management
Configuring Salesforce around regulated workflows, statutory timeframes, evidence handling and the reporting obligations agencies actually answer to.
Citizen and partner portals
Experience Cloud portals that give the public, providers and partner agencies a secure, accessible front door to your services.
Integration and data
Connecting Salesforce to Microsoft 365, Dynamics 365, Azure services, MuleSoft and legacy line of business systems, with clean data migration and a single view that holds up.
AI and automation
Applying Salesforce automation and AI capabilities where they demonstrably reduce handling time, with human review retained wherever a decision affects a citizen.
Support and managed services
Ongoing release management, enhancement and support through Seers Care, so the platform keeps improving after go live.
Four steps, no surprises
- 01
Discover
A fixed scope discovery that maps your processes, data, integrations and obligations before anyone writes a user story.
- 02
Design
A target architecture and roadmap that sets out how Salesforce fits your wider estate, sequenced so value lands early.
- 03
Deliver
Iterative delivery in short increments, with your people in the room reviewing working software rather than documents.
- 04
Sustain
A planned transition into managed support, with release management and enhancement handled by the team that built it.
Credentials you can check
No claims we cannot evidence. Everything below is certified, contracted or on the public record.
- ISO/IEC 27001:2022 certified, Certificate 1195-I-1, JAS-ANZ accredited, valid to December 2027
- Operating since 2012
- Australian delivery teams, security cleared personnel available
- SCM0020 Advanced prequalification and BuyICT panel membership
- Offices in Brisbane, Sydney, Canberra, Melbourne and Adelaide
- Microsoft Solutions Partner across Business Applications, Data and AI, Digital and App Innovation, and Low Code Application Development
Related work
Talk to us about Salesforce
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