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Major state policing agency
Justice & Policing
Online Payment Solution (Salesforce Customer Payments Portal)
Seers designed and implemented secure online payments within a major state policing agency's Salesforce portal environment, using tokenisation and aligning to PCI-DSS and the agency's security requirements.
The challenge
What they were up against
The agency required an online payments capability that could be delivered securely within an existing Salesforce portal environment, while meeting stringent compliance expectations.
Our approach
What we did
- Discovery workshops and solution architecture
- Implement payment API integration using tokenisation so no sensitive card data was stored
- Support deployment across environments, SIT and UAT, and end-to-end transaction validation
- Produce BAU handover artefacts including train-the-trainer materials
The result
What changed
Delivered a production-ready payments capability with validated end-to-end transactions and a secure, compliance-aligned architecture.
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