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State housing agency
GovernmentSalesforce

Testing a Salesforce maintenance application for a state housing agency

Seers provides senior QA engineering for a state housing agency's Salesforce maintenance application, covering functional, integration, automated regression and performance testing across Salesforce, MuleSoft and SAP.

The challenge

What they were up against

A state housing agency was delivering the second phase of a Salesforce maintenance application connected to MuleSoft and SAP, and needed specialist testing to give confidence in releases across those integrations.

Our approach

What we did

  • Provided senior QA engineers to the program under a time and materials engagement, with Seers practice governance and escalation
  • Ran Salesforce functional testing alongside MuleSoft and SAP integration and API testing
  • Built an automated regression suite using Playwright in Azure DevOps CI/CD
  • Covered SIT, UAT support, regression, end to end and performance testing, with defects managed in Jira
The result

What changed

The program has a repeatable, largely automated test approach for its Salesforce maintenance application, with test plans, traceability, execution and summary reporting for each release.

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