INDUSTRIES · FINANCIAL SERVICES
Modernise around your core, without unsettling your regulator.
We help banks, credit unions, lenders, superannuation funds and wealth managers modernise without putting operations or compliance at risk. Our banking work spans core banking selection, originations, Customer 360 and digital bank strategy, in Australia and overseas. We work across four platforms: Temenos for core and digital banking, Salesforce for customer engagement, Databricks for governed data and AI, and Microsoft for cloud, security and staff AI. One delivery team covers all four, so integration risk sits with us rather than between vendors. We have also delivered inside a federal financial services regulator, so we understand supervision from both sides of the table.
What you're up against
The reality on the ground.
Ageing core systems that make new products slow and expensive to launch, where every change carries operational risk. Fragmented customer data, with no single view of the customer across products, channels and brands, so service and offers stay generic. A growing regulatory load, including CPS 230 operational resilience, CPS 234 information security, CDR, AML/CTF reform, and hardship and complaints obligations. Pressure to use AI for staff and customers while keeping data governed, explainable and secure.
What we deliver
Capabilities tuned for Financial Services.
Temenos Transact core banking and Temenos Infinity digital banking, SaaS or self-hosted on Azure
Digital onboarding, KYC and lending origination on Salesforce Financial Services Cloud
Hardship, collections and complaints handling aligned to RG 271
Payments and back-office integration, including NPP, BECS, SWIFT, card processors, general ledger and reconciliation
Customer 360, APRA regulatory reporting, and fraud, credit and risk analytics on Databricks
Secure Azure foundations aligned to CPS 234, with identity, security monitoring and AI assistants for staff
Superannuation and wealth platform modernisation
Managed services across all four platforms
Platform architecture
How the platforms fit together
One delivery team across Temenos, Salesforce, Databricks and Microsoft, so integration risk sits with us rather than between vendors.
Channels
Mobile and internet banking, branch, contact centre, broker and partner portals
Customer engagement
Salesforce Financial Services Cloud, Marketing Cloud, Experience Cloud
Core and digital banking
Temenos Transact for core banking, Infinity for digital banking
Banking back end
Payments, general ledger, reconciliation and batch, integrated with scheme and card providers
Integration
MuleSoft and Azure Integration Services, open APIs and event streaming
Data and AI
Databricks lakehouse with Unity Catalog, Power BI, machine learning
Cloud and security
Microsoft Azure, Entra ID, Defender and Sentinel
Modernisation
A typical modernisation path
- Stage 1
Discover and prove
- Discovery workshops
- Target architecture
- MVP running beside the legacy core
- Stage 2
Customer 360
- Single customer view
- Customer event model
- Targeted digital offers
- Stage 3
Modern core and APIs
- Products move to Temenos
- API catalogue
- Partner and embedded banking
Scope and timing are set with each bank after discovery, based on its systems, risks and regulatory commitments.
Alliances
Temenos partnerSalesforce Consulting PartnerDatabricks partnerSnowflake partnerMicrosoft Solutions Partner
Platforms
Azure landing zones, Entra ID, Defender and Sentinel, Power Platform and Dynamics 365, Copilot Studio and Azure OpenAI, and Microsoft Fabric.
Compliance and assurance
APRA CPS 230 and CPS 234 alignment, CDR, AML/CTF reform, RG 271 complaints handling and hardship obligations, Essential Eight uplift, Privacy Act obligations, ISO/IEC 27001-certified delivery and Australian-hosted platforms.
Proof
Delivered legacy modernisation and secure platform capability inside a federal financial services regulator, replacing unsupported systems with cloud-first solutions. Hands-on core banking evaluations across Temenos, SAP, Mambu, Thought Machine, 10x and FIS. References available under NDA.
Talk to us about your project
Book a 45-minute meeting with our principal architects for clear options and a costed path forward for Financial Services.