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Major state justice department
Justice & Policing
Digital Portfolio Team Application Sustainment
Seers delivered sustainment and continuous improvement across approximately 30 applications for a major state justice department, managing SLAs and staged releases while uplifting UX, security, workflows, and maintainability.
The challenge
What they were up against
Large digital portfolios require ongoing operational performance and incremental enhancement aligned to evolving backlogs and release schedules.
Our approach
What we did
- Prioritise work through backlog management
- Deliver multiple staged releases per year aligned to release schedules
- Manage SLAs and deliver enhancements across UX, security, workflows, and features
- Improve maintainability by reusing patterns, code, APIs, and workflows
The result
What changed
Improved throughput and maintainability while sustaining production services at scale.
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