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Large government transport agency
TransportDynamics 365
Continuous Improvement Platform Support
Seers stabilised and enhanced a Dynamics 365 solution for a large government transport agency by remediating Power Automate failures, automating document management with SharePoint, streamlining onboarding via Entra groups, and implementing CI/CD for controlled releases.
The challenge
What they were up against
The agency relied on a Dynamics 365 solution for a critical internal lifecycle process, but recurring flow failures and low documentation increased operational noise and support effort.
Our approach
What we did
- Remediate Power Automate workflow failures
- Automate document management between Dynamics 365 and SharePoint
- Automate user onboarding driven by Entra security groups
- Implement Azure DevOps CI/CD across DEV, UAT, and PROD
The result
What changed
Reduced operational noise and manual effort while improving maintainability and release control.
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