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Metropolitan rail operator
Critical InfrastructurePower Platform
Controlled Document Management & Distribution
Seers delivered a SharePoint-based controlled document management and distribution solution for a metropolitan rail operator, digitising workflows and strengthening revision governance, approvals, reminders, dashboards, and archiving to a records management system.
The challenge
What they were up against
Following a post-incident audit, the rail operator required stronger governance of controlled engineering documents and assurance that the correct versions were being distributed.
Our approach
What we did
- Implement controlled document distribution and lifecycle management
- Deliver mobile-capable electronic forms and workflow-driven change requests
- Define roles for SMEs, authors, approvers, and publishers
- Automate reminders, add dashboards, and archive completed processes to a records management system
The result
What changed
Improved compliance, auditability, and productivity through digitised processes and stronger governance controls.
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