Overview & Client Needs:
UGL, a leading engineering and construction company, required advisory services, business analytics, and software enhancement expertise to re-platform and migrate a suite of legacy applications from multiple systems. They also sought ongoing support for software development.
Our Solution:
Seers Digital partnered with UGL to provide comprehensive business analysis and development services. We focused on custom workflow applications and played a crucial role in the intranet redesign, encompassing branding and backend components. Our expertise spanned various platforms, including Office 365, Azure, SharePoint, SAP, ServiceNow, and Nintex.
Client Benefits & Outcome:
Through our collaboration, UGL achieved significant benefits and project outcomes, thanks to our agile methodology and rapid application development and deployment:
- Automation of Onboarding Procedures: We implemented automated onboarding procedures for new employees and subcontractors, streamlining the process and ensuring a seamless experience.
- Departmental Content Ownership: Our solution enabled individual departments to take ownership of content management, reducing their dependency on IT support while maintaining effective control over their own documents.
- Enhanced Document Sharing and Collaboration: UGL gained the ability to share and collaborate on documents seamlessly across departments, enabling efficient knowledge sharing and collaborative work practices.
- Timely Knowledge Sharing: Our solution facilitated effective and timely knowledge sharing with associated businesses, enhancing communication and collaboration among stakeholders. It also supported UGL's engagement with external businesses as part of joint ventures.
- Streamlined IT Equipment Purchasing: We implemented an online purchasing system for IT equipment and services, integrating it with SAP for expense management and approvals, enabling efficient procurement processes.
- Workplace Management and HR Resource Allocation: Our solution addressed workplace management requests and facilitated HR resource allocation, optimizing resource utilization and improving overall operational efficiency.
Transformation Tasks:Throughout the project, we successfully completed a range of transformation tasks, including:
- Development of SharePoint mobility dashboards and SAP integration
- Creation of an SAP app for iPad
- SharePoint intranet redesign, including branding and backend components
- SharePoint policies and procedure management
- Recharge project for SharePoint and SAP systems to streamline employee onboarding
- Implementation of an EIMS document management system for engineering business practices
- Migration of Rail Project Sites from SharePoint 2007 to SharePoint 2013
- Refinement and restructuring of SharePoint 2007 sites into a well-structured environment in SharePoint 2013
- Development of workflow applications for information management of DMS/EIMS systems
- Creation of an Employee HR database in SharePoint and record importation
- Enablement of seamless document sharing and collaboration across business departments
- Establishment of departmental ownership of content management with minimal IT support
- Facilitation of effective and timely knowledge sharing with associated businesses, including support for external businesses in joint ventures
Success with Software Robots: Within the UGL project, we successfully implemented software robots that processed 11,000 invoices, resulting in significant efficiency gains. Specifically, UGL achieved a 33% reduction in processing costs, a 3.5% reduction in indirect spend, and up to three times more productivity improvement.
Through our comprehensive advisory services, business analytics, and software enhancement expertise, Seers Digital helped UGL transform their operations, optimise processes, and achieve significant cost savings and productivity improvements.