Overview & Client Needs:
Amcor, a multinational packaging company, required the re-development of an existing legacy application used by their APAC staff for deals, mergers and acquisitions, and procurement activities. The app needed to address different accounting standards and handle complex foreign exchange calculations for their American and European teams. Amcor sought a centralized application that could replace multiple repositories and support their global expansion plans.
Our Solution:
Seers Digital leveraged OutSystems to design and develop a bespoke global deals application for Amcor. We focused on enhancing the user experience for both web and mobile users while ensuring platform readiness for a global rollout. Key elements of our solution included electronic forms, business process automation, integration with Salesforce, SAP, and Hyperion, and the implementation of Power BI for complex reporting requirements.
Client Benefits & Outcome:
Through our solution, Amcor gained a range of benefits and achieved the following outcomes:
- Improved Customer Experience: The developed global deals app offered an enhanced user experience for web and mobile users, improving accessibility and usability across regions.
- Centralised Application: The new application replaced multiple repositories, such as legacy Lotus Notes, Access Database, Excel spreadsheets, and Salesforce, consolidating all deal-related data into one centralized platform.
- Electronic Forms & Business Process Automation: Seers Digital implemented electronic forms and automated key business processes, streamlining deal tracking, due diligence, and auditing processes.
- Integration with Salesforce, SAP, and Hyperion: The application seamlessly integrated with existing systems, allowing for the retrieval and consolidation of financial data from Salesforce, SAP, and Hyperion for accurate deal evaluation and integration planning.
- Complex Reporting with Power BI: We developed comprehensive board reports using Power BI, including synergy benchmark reports, quarterly acquisition reports, monthly management reports, business group consolidation reports, GEP reports, and initiatives by month. These reports provided in-depth insights and visualizations to support strategic decision-making.
- Complex Security and FX Currency Rate Conversion: Our solution addressed complex security requirements, integrating with ServiceNow and Azure AD to establish granular access controls for different business units, owners, groups, sites, and plant owners. Additionally, we implemented currency exchange rate calculations based on FX rates provided by SAP, enabling accurate financial reporting across multiple currencies.
- Robust Data Structure and Security: The application was built in ServiceNow, incorporating a robust data structure, workflows, and a batch-data uploader to support complex financial data management. The solution adhered to stringent security requirements based on a security matrix.
By partnering with Seers Digital, Amcor successfully implemented a modern and comprehensive global deals app, empowering their teams with streamlined processes, improved data management, and advanced reporting capabilities. The centralized platform facilitated efficient deal tracking, due diligence, and integration planning, supporting Amcor's global expansion and enhancing their overall deal management capabilities.