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Intelligent Automation (RPA)

The Intelligent Automation (IA) technology combines robotic process automation (RPA) with artificial intelligence (AI) to accelerate the digitisation of businesses and processes.

Globally, Digitisation and Automation remain the top business drivers. Today, businesses are under immense pressure to digitise operations, and they envision a future where software robots augment human work. In addition to automating low-value tasks using RPA technologies, the next phase of automation involves integrating and leveraging other automation technologies/platforms to deliver Intelligent Automation (IA).

What is Robotic Process Automation (RPA)

A robotic process automation (RPA) platform makes it easy to deploy, manage, and implement software robots that mimic humans' actions when interacting with digital systems and software. The abilities of software robots are similar to those of people, and they can do things such as understand what is on the screen, perform the right keystrokes, navigate systems, identify data and extract it, and perform a wide range of defined tasks. However, software robots can do it faster and more consistently than humans, without requiring a stretch or a coffee break.

What are the business benefits of RPA?

Automation of robotic processes streamlines workflows, improving profitability, flexibility, and responsiveness for organisations. Furthermore, it increases employee satisfaction, engagement, and productivity by eliminating mundane tasks.

Increased productivity

68% of workers believe automation will make them more productive.

The majority of RPA robots are designed to perform specific routine tasks. Consider this example. An employee who takes four hours to report can complete the report in 20 minutes with RPA.Consider the cost and time you would save.

Based on the example, RPA has not replaced human beings. Technology helps them accomplish the same amount of work more quickly. Working with RPA will result in more productivity for your employees.

It is crucial that your employees are trained to take advantage of RPA after the technology has been implemented in the business.

Enhanced accuracy

It's human nature to make mistakes. When you run a business, even the smallest mistakes may cost you a lot. Moreover, fixing these mistakes manually would take a lot of time.

By implementing RPA in your business, you can eliminate errors during processing. Deloitte Global RPA Survey reports that 85% of respondents are satisfied or exceeding their expectations for RPA benefits like accuracy, timeliness, and flexibility.

Nevertheless, RPA must be rigorously tested. Robotic Process Automation should be used with caution when mapping and optimising business processes. It requires training and governance to realise its full potential. This will prevent bots from making human errors.

Reduced costs

RPA offers the ability to realise significantly reduced labor cost year after year. The ROI for implementing RPA can be as high as 300%.

Several studies show how beneficial investing in RPA can be for a company’s bottom line:
1. A recent study conducted by Gartner found that RPA has the potential to save over 25,000 hours in avoidable rework in financing departments.
2. Deloitte showed that robotic process automation could generate savings of 40% to 75% in labor hours within MedTech companies.

recent projects
Client success

Global Knowledge Management Solution and Intranet Replacement

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Global Knowledge Management Solution and Intranet Replacement

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DHA required rapid development and deployment of web portals in response to COVID-19 and the need to support agency in hundreds of remote locations.

Department of Home Affairs (DHA)
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Sharepoint Knowledge Management Portal

Australian Tax Office (ATO)
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NSW State Government agency had identified a number of improvements to streamline organisation wide processes.

Sydney Trains
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Online Transcript Portal An application that allows the judiciary and registry staff in all jurisdictions to access case files electronically.

Online Transcript Portal
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Electronic annotation and distribution of Case Files supports electronic court case file management

NSW Government
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Nursing Application Development

Prostate Cancer Foundation of Australia
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A customer payment portal streamlines accounts receivable by making it easier and more convenient for your customers to pay you. It saves you time and processing costs while you collect faster. It also helps make cash forecasting more accurate.

Customer Self-Service App - Payment Portal
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Construction information management technology enables tunnelling project to be built digitally and delivers project controls for Sydney Metro.

Construction information management technology
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Automation and digitisation of forms on-the-go leads to efficiency gains, better collaboration and information sharing for Goodman Group.

Automation and digitisation lead to efficiency gains
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Modern workforce apps lead to automation and efficiency onboarding contractors and employees and overall HR performance improvements at UGL.

Workforce automation and HR performance management
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Global mergers and acquisitions app drives significant growth, collaboration and better investment decisions across Amcor

Global mergers and acquisitions app drives significant growth
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Multi-experience mobile app enables citizens of Randwick City Council to view and track local news, development applications and lifeguard reports in real time.

Mobile application development
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Download this FREE report
  • Innovations in automation technology, including task-based workflows, semantic automation, and RPA-plus platform
  • Advances in automation adoption, from CIOs to CSOs to HR
  • Strategies for automation optimisation, with step-by-step processes, things to watch out for, and the goals you should be setting
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