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Business Process

Business process automation will simplify, streamline, and improve your business operations.

Business Process Automation

Business Process Automation (BPA) is the use of technology in order to automate repetitive, day-to-day tasks.
Organisations benefit from the use of Business Process Automation (BPA) by reducing the number of manual processes involved in employee onboarding, accounts payable, contract management, etc. Automating business processes is a central part of digital transformation as it increases efficiency and profitability and is built on business rules.

Automation is part of Digital Transformation

Creating value for customers and maintaining a competitive advantage in a digital-first world is how business process automation fits within the definition of digital transformation - Reimagining how organisations integrate people, data, and processes.

Benefits of Business Process Australia (BPA)

By automating business processes, you can eliminate the bottlenecks that waste time and money. From increased productivity and compliance to better customer experiences and performance, a company's efficiency and control improved over time.

Business Process Automations Principles & Some Benefits

1. Organisations can orchestrate, execute, and integrate processes with ease.

2. Processes are centralised with transparency while the underlying computing architecture remains intact.

3. Furthermore, it allows the organisation's business functions to logically integrate.By addressing human-centric activities, it minimises human error and intervention.

Improved operational efficiency
Reduction of human errors
Customer-focused employees
Improved employee morale
Enhanced customer service.
Reduced cost.

BPA Statistics

19.6 billion

From 9.8 billion USD in 2020, it is expected to reach 19.6 billion USD by 2026.


Most organisations (97%) believe that business process automation is crucial for digital transformation.


of employees feel burdened with repetitive and boring tasks that can be easily automated.


of companies use business process automation solutions that improve end-to-end visibility across different systems.
recent projects
Client success

Global Knowledge Management Solution and Intranet Replacement

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Global Knowledge Management Solution and Intranet Replacement

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DHA required rapid development and deployment of web portals in response to COVID-19 and the need to support agency in hundreds of remote locations.

Department of Home Affairs (DHA)
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Sharepoint Knowledge Management Portal

Australian Tax Office (ATO)
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NSW State Government agency had identified a number of improvements to streamline organisation wide processes.

Sydney Trains
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Online Transcript Portal An application that allows the judiciary and registry staff in all jurisdictions to access case files electronically.

Online Transcript Portal
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Electronic annotation and distribution of Case Files supports electronic court case file management

NSW Government
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Nursing Application Development

Prostate Cancer Foundation of Australia
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A customer payment portal streamlines accounts receivable by making it easier and more convenient for your customers to pay you. It saves you time and processing costs while you collect faster. It also helps make cash forecasting more accurate.

Customer Self-Service App - Payment Portal
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Construction information management technology enables tunnelling project to be built digitally and delivers project controls for Sydney Metro.

Construction information management technology
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Automation and digitisation of forms on-the-go leads to efficiency gains, better collaboration and information sharing for Goodman Group.

Automation and digitisation lead to efficiency gains
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Modern workforce apps lead to automation and efficiency onboarding contractors and employees and overall HR performance improvements at UGL.

Workforce automation and HR performance management
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Global mergers and acquisitions app drives significant growth, collaboration and better investment decisions across Amcor

Global mergers and acquisitions app drives significant growth
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Multi-experience mobile app enables citizens of Randwick City Council to view and track local news, development applications and lifeguard reports in real time.

Mobile application development
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Download this free eBook and learn how to:
  • Innovations in automation technology,including task-based workflows, semantic automation, and RPA-plus platform
  • Advances in automation adoption, from CIOs to CSOs to HR
  • Strategies for automation optimisation, with step-by-step processes, things to watch out for, and the goals you should be setting
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