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Case Studies
Transport Sydney Trains
Case Studies

Transport Sydney Trains

Scope:

A NSW State Government Agency had identified a number of improvements to streamline organisation wide processes. They had recently rolled out iPads to all staff with the ambition to enable electronic forms, decision making and analytics / reporting. This was going to require information being aggregated from a number of existing business systems.

Solution:

Seers group worked with the agency to deliver a digital solution utilising SAP, Holocentric, SharePoint, HTML5 and Angular JS. As a result we delivered the agency a digital experience that:

  • Provided users with a highly effective mobile platform including electronic Forms to capture input for users using iPads
  • Provided workflow process to govern the flow information capture and provide alerts and email notifications, and as a consequence streamline a paper based process.
  • Provided Dashboards and Reporting made accessible on iPads
  • Exceeded compliance requirements.
  • Provided central repository for all forms and information captured to reduce compliance risk through improved governance of content.
  • Increased productivity for staff responsible for the creation and management of knowledge.
  • Shifted to a process-driven organisation to create a more agile and flexible environment with no loss in regulatory performance.

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  • Innovations in automation technology, including task-based workflows, semantic automation, and RPA-plus platform
  • Advances in automation adoption from CIOs to CSOs to HR.
  • Strategies for automation optimisation, with step-by-step processes, things to watch out for, and the goals you should be setting
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