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Case Studies
Telstra
Case Studies

Telstra

Overview & Client Needs

Telstra were in need of design, development, implementation and governance support for the Telstra Knowledge Management solution. This deliverable would minimise search times for staff, reduce duplication of documents, sharing of departmental knowledge within a scalable framework.

Our Solution

Seers Digital developed branding, backend components, KM portal sites in SharePoint, governance of the KMS and ongoing support for SharePoint and non-Sharepoint business applications.

Client Benefits & Outcome

This deliverable would minimise search times for staff, reduce duplication of documents, sharing of departmental knowledge within a scalable framework. This solution won us an award from Microsoft Internationally for Portals and Collaboration Partner of the Year.

Digital transformation changes the way an organisation operates. Systems, processes, workflow, and culture are all part of this process. This transformation affects each level of an organisation and brings together data across areas to work together more effectively. The outcome provided efficiency, reduced duplication of documents and scalability.

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  • Innovations in automation technology, including task-based workflows, semantic automation, and RPA-plus platform
  • Advances in automation adoption from CIOs to CSOs to HR.
  • Strategies for automation optimisation, with step-by-step processes, things to watch out for, and the goals you should be setting
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