Queensland Government

"Transformation of Paper into Digitised Forms and Automation for a number of executive processes"

Peter Atkinson

Overview

We helped a major Queensland Government provider with requirements around replacing paper and manual processes as part of National Archives 2020 digital strategy.

Client Needs

No standardisation across forms and processes for all paper and manual processes
Duplication of content and inconsistencies in governance processes
There is a risk of non-compliance - recent audits, reviews, inspections and assessment have identified a number of concerns

Our Solution

Client Benefits & Outcome

Delivered a working result of a few automated workflows in a 6 weeks period through discovery, design and implementation through an Agile delivery methodology
Enabled the executives to have reporting and more transparency
Enabled roll out of mobility for a number of users to boost productivity and collaboration across submissions

Related case studies

Mobile App for Rate Payers

A Sydney based local government agency has improved services to rate payers through its self-service mobile app

Australian Federal Government

Providing managed services for a SharePoint platform used for knowledge, collaboration and a number of workplace apps.

NSW Government

A NSW State Government Agency had identified a number of improvements to streamline organisation wide processes. They had recently rolled out iPads to all staff with the ambition to enable electronic forms, decision making and analytics / reporting. This was going to require information being aggregated from a number of existing business systems