"Digitising forms and processes electronically to support organisation shift to mobility and better reporting standards"

Robert Brown
NSW Government

Overview

Seers assisted a major transport agency in NSW Government to digitise a number of paper and excel forms. A NSW State Government Agency had identified a number of improvements to streamline organisation wide processes. They had recently rolled out iPads to all staff with the ambition to enable electronic forms, decision making and analytics / reporting. This was going to require information being aggregated from a number of existing business systems.

Client Needs

Our Solution

Client Benefits & Outcome

Seers group worked with the agency to deliver a digital solution utilising SAP, Holocentric, SharePoint, HTML5 and Angular JS. As a result we delivered the agency a digital experience that:

  • Provided users with a highly effective mobile platform.
  • Electronic Forms to capture input for users using iPads
  • Workflow process to govern the flow of information capture and provide alerts and email notifications, and as a consequence streamline a paper based process.
  • Dashboards and Reporting made accessible on iPads
  • Exceed compliance requirements.
  • Central repository for all forms and information captured.
  • Reduction in compliance risk through improved governance of content.
  • Increased productivity for staff responsible for the creation and management of knowledge.
  • Shift to a process-driven organisation to create a more agile and flexible environment with no loss in regulatory performance.

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