Embracing the Power of Intelligent Automation: 10 Trends Shaping the Future

Intelligent automation, also referred to as cognitive automation, synergises artificial intelligence, business process management, and robotic process automation technologies. This transformative approach incorporates analytics, machine learning, deep learning, and natural language processing to create advanced solutions. Forward-thinking business leaders are harnessing these technologies' potential to revolutionise various industries. Distinct from conventional automation, intelligent automation is making substantial waves and holds immense potential to reshape organizational growth and development.

In the year 2023, anticipate the following pivotal trends in smart automation:

1. Wide-Scale RPA Integration across Industries: Robotic Process Automation (RPA) has garnered widespread acclaim for its ability to replicate human actions, thereby streamlining tasks efficiently. Industries such as insurance, banking, finance, and healthcare are embracing RPA to enhance operational efficiency, accelerate time-to-market, and bolster security. RPA is set to play a significant role in the landscape of intelligent automation in 2023.
2. Ascendancy of Low-Code/No-Code Platforms:The ascent of automation via low-code and no-code platforms has surged in recent years. These user-friendly software programs require no coding expertise, making them increasingly popular across both tech and non-tech sectors. As coding gains prominence, these platforms are poised to become indispensable tools.
3. Emergence of Collaborative Robotics: Collaborative robots, or cobots, are designed to interact with humans in shared work environments. Industries, both small and large, are deploying cobots for tasks like lifting heavy objects in warehouses and intelligent assembly line operations. The widespread adoption of these bots is projected across industries in 2023.
4. Mainstream Integration of Generative AI: Generative AI leverages machine learning algorithms to create novel content from existing data, spanning images, audio files, and text. Its applications extend to software code generation, image processing, drug development facilitation, and accelerated organizational growth.
5. Growing Significance of Augmented Intelligence: Augmented intelligence synergizes human cognitive abilities with robotic capabilities. This dynamic approach efficiently aggregates structured and unstructured data, contributing to enhanced decision-making and insights.
6. Swift Adoption of Intelligent Automation by SMEs: Small and medium-sized businesses are increasingly embracing digital technologies for process optimization. With more affordable automation solutions available, SMEs can mitigate costs, elevate customer service, and bolster competitiveness.
7. DevOps Automation Driven by Continuous Testing: DevOps is essential for high-quality software delivery. Continuous automated testing facilitated by Intelligent Automation tools ensures rigorous quality assurance at each development stage, enhancing software quality and issue resolution before public release.
8. Surge in NLP and Conversational AI Adoption: Beyond robotic process automation, intelligent automation leaders are expanding their horizons to include Natural Language Processing (NLP) and conversational AI tools. These technologies offer a wide spectrum of opportunities.
9. Addressing Staff Shortages with Intelligent Automation: The 'Great Resignation' trend has led companies of all sizes to embrace automation for cost-effective operations and improved efficiency. Hybrid work environments complemented by automated tools are poised to drive organisational growth.
10. Sustainable Process Automation through Assessment and Discovery: Organisations are scaling Intelligent Automation to optimize processes and personnel. Creation of automated production pipelines and process discovery frameworks aids decision-making, prioritisation, and actionable insights, fueling sustainable advancement.

Author: Stephen Maclean

Stephen Maclean, CEO and Founder of Seers Digital, is a visionary leader in the realm of Emerging Technology. Seers Digital, an Australian-owned firm, champions IT modernization across public and private sectors. With a local touch, rapid development methods, and a proven track record, Seers Digital is an ideal partner for Australian enterprises seeking transformative change. Reach out to Seers Digital today to accelerate change within your organization.